CINE PHOTO TOOLS (PTY) LTD

Cine Photo Tools with registration number 2012/217848/07 and VAT number 4680263821, incorporated in South Africa and trading as “Cine Photo Tools” (hereinafter “Cine Photo Tools”).

Our addresses are:

Physical:

75 Morningside Street

Ndabeni

Cape Town

7405

Postal:

As Above

Email: info@cinephototools.com

Cine Photo Tools – Terms and Conditions

1. Introduction

Welcome to Cine Photo Tools. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making any purchase or using our services. If you do not agree with any part of these terms, you must not use our services.

2. Definitions

• “Cine Photo Tools”, “we”, “us”, or “our” refers to Cine Photo Tools.

• “Customer”, “you”, or “your” refers to any person accessing the website or purchasing our products or services.

• “Products” refers to any item available for purchase on the Cine Photo Tools website.

• “Services” refers to any services offered by Cine Photo Tools, including but not limited to photography or videography support, consultation, and equipment rental.

3. Account Registration

3.1 Some services require account registration. You must provide accurate and complete information during registration.
3.2 You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
3.3 You must notify us immediately of any unauthorized use of your account.

4. Orders and Payment

4.1 All orders are subject to acceptance and availability. Cine Photo Tools reserves the right to refuse or cancel any order for any reason, including but not limited to stock unavailability or errors in pricing.
4.2 Prices are displayed in South African Rand (ZAR) and are inclusive of VAT unless otherwise stated.
4.3 Payment must be made in full before the order is processed. We accept the payment methods indicated on the website.
4.4 By placing an order, you warrant that you are legally capable of entering into binding contracts.

5. Shipping and Delivery

5.1 Cine Photo Tools ships orders within South Africa and internationally where applicable.
5.2 Delivery times are estimates and may vary depending on product availability, shipping method, or customs processing.
5.3 Risk of loss or damage passes to the customer upon delivery. Customers are responsible for inspecting goods upon receipt.
5.4 Cross-border and international shipping costs vary depending on destination, courier, and applicable duties or taxes. The exact shipping cost and estimated delivery time for your order will always be communicated and confirmed with you before dispatch.
5.5 Shipping costs are non-refundable. In the event of a return or refund, only the purchase price of the item(s) will be refunded or credited.
5.6 Cine Photo Tools is not responsible for delays caused by customs, shipping partners, or any unforeseen circumstances beyond our control.

6. Returns and Refunds

6.1 Returns are accepted in accordance with our Returns Policy, which forms part of these Terms and Conditions.
6.2 Items must be returned in original condition, unused, and in their original packaging.
6.3 Refunds, where applicable, will be issued for the purchase price of the product(s) only, excluding shipping costs.
6.4 Custom or special order items may not be eligible for return unless faulty or damaged.

7. Product Availability and Pricing

7.1 Cine Photo Tools strives to ensure that all product information, pricing, and availability are accurate at the time of publication.
7.2 In the event of an error, we reserve the right to cancel or amend orders. Customers will be informed as soon as reasonably possible.

8. Intellectual Property

8.1 All content on the Cine Photo Tools website, including text, graphics, logos, images, and software, is the property of Cine Photo Tools or its licensors and is protected by copyright, trademark, and other intellectual property laws.
8.2 You may not reproduce, modify, distribute, or use any content from our website without our express written permission.

9. Privacy

9.1 Cine Photo Tools collects and processes personal information in accordance with our Privacy Policy.
9.2 By using our website or services, you consent to our collection and use of personal information as outlined in the Privacy Policy.

10. Limitation of Liability

10.1 To the maximum extent permitted by law, Cine Photo Tools shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.
10.2 Our total liability in respect of any claim arising out of or in connection with these Terms shall not exceed the amount paid by the customer for the product or service giving rise to the claim.

11. Force Majeure

Cine Photo Tools shall not be liable for any failure to perform its obligations where such failure is caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, power outages, or acts of government.

12. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the South African courts.

13. Amendments

Cine Photo Tools reserves the right to amend these Terms and Conditions at any time. Changes will be posted on the website, and it is the customer’s responsibility to review them. Continued use of the website or services constitutes acceptance of any updated Terms and Conditions.